Campus Look Store Shipping & Production Policy

Effective 10/01/2026

Thank you for shopping with Campus Look Store. We specialize in custom graduation stoles, personalized T-shirts, jerseys, and made-to-order apparel.

Please review our production and shipping information before completing your purchase, particularly if your order is needed for a graduation, homecoming, birthday, or another scheduled event.

Production Time vs. Shipping Time

Production time and shipping transit time are separate.

Production time is the period needed to prepare, customize, and manufacture your item.

Shipping time is the period between the carrier receiving your completed package and delivery to your shipping address.

An estimated production turnaround does not include carrier transit time.

Custom Graduation Stoles

Our standard custom graduation stole production timeframe is 14 business days after final design mockup approval.

Before production begins, customers must complete the required customization instructions and approve their design.

Delays in submitting information, responding to design questions, or approving a mockup may affect the expected shipping date. We will communicate revised timing and available options as appropriate.

Business days generally exclude Saturdays, Sundays, and applicable holidays.

Custom T-Shirts & Other Merchandise

Production times for custom T-shirts, jackets, jerseys, bulk apparel, and other merchandise vary according to the product, quantity, complexity, and selected production method.

The applicable estimated turnaround will be provided on the product listing, during the quotation process, or in the order confirmation.

For group or bulk orders, production begins according to the terms communicated for that order, including any required final artwork approval and confirmation of quantities and sizes.

Rush Orders & Event Deadlines

If you need an order by a specific date, please contact Campus Look Store before making your purchase.

Rush production is subject to availability and must be approved by our team.

Additional rush production or expedited shipping charges may apply and will be communicated before authorization.

Selecting expedited shipping does not shorten the production process.

A graduation or event date is not a guaranteed delivery date unless Campus Look Store expressly confirms that commitment in writing.

Shipping Costs

Shipping costs are calculated at checkout or included in a custom invoice, depending on the ordering method.

The final shipping charge may depend on the package size, weight, shipping destination, and available delivery service.

Applicable sales taxes are calculated separately.

Shipping Destinations & Carriers

Campus Look Store ships to eligible destinations in the United States and offers international shipping where available through checkout or an approved custom quote.

We may use USPS, UPS, FedEx, or another appropriate delivery service depending on the shipment.

Available shipping methods are displayed at checkout or confirmed in the customer's invoice.

Tracking & Order Notifications

Once your order has been completed and handed over to the shipping carrier, tracking information will be provided when available.

Customers may receive order and shipping updates through the contact information provided during checkout.

Tracking information may take additional time to become active after the shipping label is created.

Estimated Delivery

Carrier delivery estimates depend on the selected service and shipping destination.

Shipping estimates are not guarantees unless an expressly guaranteed service has been purchased and confirmed.

Unexpected carrier disruptions, severe weather, and other transportation issues may affect delivery.

If Campus Look Store determines that an order cannot be shipped within the applicable promised timeframe, we will contact you with an update and the options available under applicable law, including cancellation and refund rights.

Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an address correction is needed, contact us immediately.

Once an order has shipped, address changes may not be possible.

If a package is returned due to an incorrect address supplied by the customer, additional shipping charges may apply before reshipment.

If Campus Look Store makes the addressing error, we will work to correct it without additional cost to the customer.

Lost, Missing, or Damaged Packages

If your package arrives damaged or tracking indicates an issue with delivery, please contact us as soon as reasonably possible.

Include your order number, tracking information, and photographs of any damaged packaging or merchandise when available.

Campus Look Store will review the issue, coordinate with the carrier when necessary, and work toward an appropriate resolution.

We will honor applicable consumer rights relating to lost, undelivered, or damaged orders.

International Shipping

International shipping availability varies by destination.

International customers may be responsible for customs duties, import taxes, and other destination-country fees unless those charges are expressly included or prepaid at checkout.

Customs processing and local carrier procedures may affect transit times.

Returns & Exchanges

For information about returns, defects, and refunds, please review our Return & Refund Policy:

https://campuslookstore.com/policies/refund-policy

Contact Campus Look Store

For production questions, shipping concerns, or orders needed for an upcoming event, please contact:

Campus Look Store

Website: https://campuslookstore.com

Email: support@thecampuslookstore.com

Please include your order number and any relevant event deadline.

We look forward to helping you celebrate your moment.