Shipping policy

Effective Date: June 26,2025

We proudly ship custom merchandise to customers across the United States and internationally. Please review our shipping policy carefully before placing your order.

🛫 Carriers & Methods

We ship via UPS, FedEx, and USPS. You can select from:

  • Standard Ground Shipping

  • Priority Shipping

  • Expedited Ground (if available)

⏳ Processing Time

  • Standard Orders: 3–5 business days to process (excludes weekends and holidays)

  • Custom Orders: Processing begins after final artwork approval

  • Rush Orders: Must be approved in writing and will incur a separate rush fee invoice

📬 Tracking & Notifications

  • You will receive tracking numbers by email and SMS either:

    • Within 72 hours of purchase, or

    • At the time of order completion for custom items

  • We will notify you promptly if delays occur during processing or transit

📦 Delivery Timeframes

  • Domestic Orders: Estimated delivery within 3–5 business days after shipment

  • International Orders: Delivery times vary by destination and carrier; no delivery date guarantees are offered for international shipments

🌎 International Shipping

  • We ship internationally where permitted

  • All customs duties, import taxes, and fees are the customer’s responsibility

  • We do not guarantee delivery dates on international shipments

📝 Address Accuracy

  • Please confirm your shipping address before checkout

  • If a package is returned due to an incorrect address, reshipment will be at your expense

📦 Lost or Delayed Shipments

  • If a carrier loses or misdelivers your order, we will:

    • Assist you in filing a claim with the carrier, and

    • Replace lost orders on a case-by-case basis after claims are resolved

✍️ Signature Confirmation

  • Signature confirmation is optional and may be added to high-value orders upon request

  • If you would like to require a signature, please indicate this before checkout

🔁 Returns & Exchanges Shipping

  • Return Shipping: The customer is responsible for shipping costs on returns or exchanges

  • Defective Items: If an item is confirmed defective:

    • The customer pays to return it to Campus Look Store

    • We cover the cost to ship the replacement item back to you

❗ Important Notes

  • All shipping fees are paid by the customer and included in your total invoice

  • We are not responsible for delays caused by the carrier once your package has been shipped

  • If you have questions about shipping methods or policies, please contact us prior to ordering

Questions?
📧 support@thecampuslookstore.com
📞 (949) 740-7981